SHIPPING & RETURNS

Preview notice: this route is ready for the approved storefront-native policy, but the final policy copy and storefront support contact must be approved before launch.

Shipping

Final shipping availability, charges, taxes, and delivery estimates are confirmed during secure Shopify checkout. Tracking information is provided after the order ships. Delivery estimates may change because of carrier conditions, destination, product availability, or appointment requirements.

Delivery condition

Inspect the shipment when it arrives. Keep the original packaging and document visible damage, missing items, or suspected loss promptly with clear photos and order information. Do not discard packaging while a delivery issue is under review.

Return eligibility

Return eligibility depends on the product, condition, documentation, timing, installation or fitment status, and the approved policy in effect for the order. Contact storefront support before sending an item back. An unauthorized return may be refused.

Refunds and fees

Approved refunds are issued according to the original payment method and applicable policy. Shipping, restocking, damage, installation, fitment, and non-returnable-item rules may affect the amount. No refund or fee outcome is promised until the return has been reviewed.